> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usehandled.io/llms.txt
> Use this file to discover all available pages before exploring further.

# What Makes Us Different

> How Handled's real-time, commerce-first approach sets us apart from other integration platforms

## Real-Time Data

Most integration platforms cache your data. This creates problems:

* Stale information leads to wrong decisions
* Sync delays cause inventory mismatches
* Storage of customer data raises security concerns

**Handled connects directly to each service in real-time.** When you request data, we fetch it live. No caching, no delays, no stored customer data.

## Commerce-First Design

We built Handled specifically for commerce and supply chain:

* Pre-built models for orders, inventory, shipments, and fulfillments
* Native support for WMS, ecommerce, and carrier workflows
* Data mappings designed for supply chain use cases

## Declarative Configuration

Add integrations without writing code. Our configuration system lets you:

* Define custom data mappings
* Set up authentication flows
* Configure sync schedules
* Create custom resources

## Full API Access

Two ways to access your data:

<CardGroup cols={2}>
  <Card title="Unified APIs" icon="layer-group">
    Consistent data format across all integrations. One schema for orders whether they come from Shopify, Amazon, or Walmart.
  </Card>

  <Card title="Proxy APIs" icon="arrow-right-arrow-left">
    Raw access to underlying services when you need platform-specific features.
  </Card>
</CardGroup>

## Built-In Sync Engine

RapidBridge handles the hard parts of data synchronization:

* Automatic scheduling (cron-based or on-demand)
* Rate limit management across all services
* Incremental syncs to minimize API calls
* Webhook delivery with retry logic

## Embedded Customer Onboarding

Let your customers connect their own accounts:

* Pre-built UI for account connection
* Support for OAuth, API keys, and custom auth
* Customizable branding and flow
* SDK for embedding in your application
